Returns & Exchanges
At DuroMax Power Equipment, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn merchandise with original tags attached.
Return Process
- 1.Initiate Your Request
Log into your DuroMax account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
- 2.Pack Your Items
Place the original, unworn items back into their protective packaging, ensuring all garment tags and accessories are included to qualify for a full refund.
- 3.Ship the Package
Affix the provided return label to your package and drop it off at any authorized carrier location or schedule a free home pickup.
- 4.Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your requested exchange size within 5-7 business days.